Your privacy and the security of your data are important to us. This privacy policy document describes the types of information that are or may be collected, used or shared by neofides.ch when you visit, use or make purchases on it.
If you have additional questions or would like more information about our privacy policy or about how we process user data and personal information, or if you would like to withdraw your consent to the continued collection, use or disclosure of your personal information, do not hesitate to contact us.
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Konta-swiss.ch, Konta-web.ch and NEOFIDES.CH are operated by Neofidès SA, Rue de l’Orangerie 6, 2000 Neuchâtel, Switzerland, (referred to as “We” or “Our”). As a customer of this service, you are a “User”, “Visitor” or “You” according to this agreement. The website or any service we offer will be referred to by the terms “website” or “service”. External services or integrations of this type will be referred to as “external provider” or “external service” applications.
Following standard procedures for the use of log files, these files automatically record visits when you visit the website. This may include information about your web browser, which may record some of the cookies installed on your device, the IP address, the ISP, the time zone and timestamp, the referring/exit pages, the number of clicks. This information is intended to analyze trends, administer the website, track the movements of users on the website as well as gather demographic information. It is not linked to information that can identify a person. It is specified that when you browse the Website, we may gather information about the sub-pages you consult.
We may also gather personal information about you, such as your name, the name of your organization/company, your address, your email address or other personal data if you provide it to us when registering, purchasing, contacting us or in another way. We only request personal information when we really need it in order to be able to provide you with the desired service (for example, if you place an order through the website). We collect it by legal means, with your knowledge and consent. We also inform you of the reasons why we gather it and how it will be used.
We do not share, sell, exchange or rent any personally identifiable information with third parties, except where the law or a court decision requires it, if you violate our terms of use or if it helps us to facilitate our service. For example, the online shop module may require the transmission of your data to third-party services, such as payment solutions. We may also use statistics services such as Google Analytics, Facebook Pixel and others. Each of these services has its own privacy policy that can be consulted directly on their respective site.
In order to provide certain features, we may call upon other third-party services, such as payment and accounting providers or services, support or communication providers and other services. We reserve the right not to track how you interact with the services provided.
We may gather and use non-personal information to help us improve the service, personalize your experience and analyze the use of the service. This privacy policy does not limit our use or disclosure of the non-personal information gathered. We reserve the right to gather, use and disclose this non-personal information to our partners, advertisers and other third parties, at our sole discretion.
NEOFIDES.CH AND KONTA-SWISS/KONTA-WEB use “cookies”, which are small data files placed on your device only if the settings of your browser allow it and may include information such as a unique identifier, the sub-pages previously visited on this Website and/or other information. Types of cookies we may use: Session cookies, security cookies or preference cookies. You can refuse the use of cookies on the first visit and can disable or delete cookies in the settings of your browser.
The General Data Protection Regulation (GDPR) is a regulation of European law relating to data protection and privacy for all individuals within the European Union and the European Economic Area.
If you are a European resident, we are the data controller of your data and you have the right to know how your personal information is processed, what we have collected about you and to request that this data be corrected, updated or deleted. Furthermore, please note that your information may be transferred outside Europe, in particular to Canada and the United States. Please contact us if you have questions about your rights under the GDPR. For further information or complaints, please contact your local data protection authority.
We retain the information collected for as long as necessary to provide you with the requested service or until you ask us to delete this information. The data we store is protected by commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. The customer passwords we may store are stored in hashed form and the original password cannot be recovered.
We may communicate with you by email or telephone in response to your requests or send you service-related announcements based on the personal information you provide to us. We may also use your personal information to send you updates and other promotional communications if we have received your consent. If you no longer wish to receive these updates by email, you can choose to no longer receive them at any time by following the instructions included in each communication. This is an “unsubscribe” link.
Our website may contain links to and from third-party websites or services that are not operated by us. If you follow a link to one of these Websites and are redirected to a third-party Website, please note that these Websites have their own privacy policies and that we accept no responsibility for these policies or practices. Please consult the privacy policy of each Website you visit before submitting any personal information to any of these Websites.
Our Website may display advertisements distributed by our advertising partners who may have their own privacy policy and may install cookies and web beacons. These cookies help the advertising server to recognize your device each time an advertisement is distributed for you or for other users of your device. This privacy policy covers only the use of Konta-swiss.ch, Konta-web.ch NEOFIDÈS.CH and does not cover third-party advertisers or partners.
This Website does not change its data collection and use practices when your browser sends the “Do Not Track” signal.
In the event that NEOFIDES.CH, or almost all of our assets, were acquired, or in the event that Neofidès SA went bankrupt or ceased its activities, your personal information would be one of the assets transferred to or acquired by a third party that could continue to process your personal information. You acknowledge and consent that such transfers may take place, and are authorized by the present privacy policy, and that any acquirer of our assets may continue to use your personal information as indicated in the present policy.
We reserve the right to update or modify this privacy policy at any time and without notice. We will publish these modifications on this page. Please therefore consult this document each time you provide us with personal information. The present policy comes into force on 2022/12/14. If you continue to use the Website after seven (7) days of modifications or revisions of the present privacy policy, this means that you accept the terms of this revised privacy policy. We suggest that you regularly consult the present Privacy Policy if you are concerned about how your information is used.
By using our website, you hereby consent to our privacy policy and accept its terms.
For any additional information or if you would like to exercise your right over your personal data, you can contact us directly at the following address admin@konta-web.ch or send us a letter at the following postal address Konta-swiss par Neofidès SA, Rue de l’Orangerie 6, 2000 Neuchâtel, Switzerland.
